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How to solve Courier problems.

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I think it would be positive if we put together some advice/guidance on how to go about debugging/solving Courier issues. Having just had another Courier site stop working, I have to reassure our customers that this technology works and that we can resolve these issues quickly. Both of which I feel quite uncomfortable about. - I know the nHibernate element of Courier makes things very mysterious, but there must be some common issues that can easily be resolved by following a certain process. Are there any recommended steps? Every-time Courier blows up, I feel like I'm starting back at step one.

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